Privacy Policy

1. Introduction

Welcome to The Tutors Room. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thetutorsroom.com and use our tutoring services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Student information (age, academic level, subjects of interest)
• Payment information (processed securely through Stripe)
• Communication preferences
• Session feedback and academic progress

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our tutoring services
• Match students with appropriate tutors
• Process payments and manage billing
• Communicate with you about your account and services
• Send educational content and service updates
• Analyze website usage to improve user experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Tutors: We share relevant student information with matched tutors to provide effective tutoring services
• Service Providers: We work with trusted third-party service providers (such as Stripe for payments, Firebase for data storage) who assist in operating our services
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account or request deletion of your data, we will securely delete your information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to processing of your information
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@thetutorsroom.com.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are designed for students of various ages, including minors. When we collect information from or about children under 16, we do so with parental consent and in compliance with applicable laws. Parents have the right to review, update, or delete their child's information at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: